DriveCentric Released AI Tool for Vehicle Trades
The new Acquire Agent automates follow-ups for car owners who have recently requested a trade-in valuation.
Updated on Oct. 2, 2026 in Buying/Selling
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DriveCentric has launched Acquire Agent, an artificial intelligence software designed to engage customers immediately after they receive a vehicle trade valuation. The tool is intended to help dealers capture trade-in inventory by ensuring customer interest does not go unanswered.
Why it matters
Vehicle acquisition has become a fierce competition for inventory, making fast responses to customer intent vital for dealerships. This technology aims to bridge the gap between initial valuation requests and final sale outcomes.
The Acquire Agent platform, backed by 15 years of AI development, integrates directly with existing dealership customer data and workflows. It does not generate the valuation itself but manages the personalized follow-up process for trade leads.
The players
DriveCentric
A developer of dealership technology platforms focused on CRM and customer engagement tools.
The details
The agent operates by initiating personalized outreach to customers who have just received a trade offer. Dealership managers maintain control over the process, with the ability to train and coach the AI on store-specific workflows and permissions. Because it integrates directly with established platforms, the system ensures that every trade inquiry receives a response based on the valuation provided.
Timeline
October 15, 2026: The Acquire Agent enters an Early Access program.
November 16, 2026: Used Car Week begins in San Diego.
December 1, 2026: The software reaches general availability.
The Home Front
As dealerships intensify their efforts to secure trade-in inventory, automated tools are becoming a standard feature of the vehicle-buying lifecycle. This shift reflects a broader market trend where rapid digital engagement determines which dealers secure available pre-owned supply.
If you are considering trading in your vehicle, be prepared for faster automated follow-ups from dealerships once you request an online valuation. Ensure your contact information is accurate and be ready to discuss your trade expectations when these automated messages arrive.
The takeaway
Dealers are increasingly using AI to ensure they do not lose out on potential trade-ins by responding to customer inquiries in real time. If you use online valuation tools, keep an eye on your inbox for immediate follow-up communications as soon as you submit your information.
What happens next
The Acquire Agent enters the Early Access program on October 15, 2026, followed by a general release on December 1, 2026.
Further reading
For more information on how dealerships manage trade-ins and pricing, visit the Buying/Selling section.
Source note: This article includes information reported by Auto Remarketing.
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